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ORTrack™
(Online Order Lookup & Tracking)
ORTrack
allows your customer to lookup detailed order history, gives them
tracking numbers for their shipments if this information is available
from your backend system, and provides a convenient link to in-depth
tracking information with common shipping services, such as UPS, FedEx
and others. Empowering your customers to track their own shipments can
help cut down on customer service calls. Orders from non-web sources,
such as mail, telephone, fax, etc., can be displayed in addition to
orders taken from the web site. ORTrack also enables the user
to reorder specific items or entire groups of items, thereby
facilitating repeat sales. |
